What category is recorded?
Plumber
Where is the address?
189 Pleasant Ridge Ct, Benson, NC 27504
What phone and website are listed?
Phone: (919) 800-2023
Website: imperialplumbingsolutions.com
What hours are on file?
- Mon 8:00 am - 5:00 pm
- Tue 8:00 am - 5:00 pm
- Wed 8:00 am - 5:00 pm
- Thu 8:00 am - 5:00 pm
- Fri 8:00 am - 5:00 pm
- Sat Closed
- Sun Closed
From Google, checked Oct 2026.
What does its Google listing say?
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, Oct 2026.
What do Google reviewers say?
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
About Imperial Plumbing Solutions
The company says owner and plumber Dylan Reid has more than 14 years of hands-on plumbing work behind him. It describes itself as a second-generation, owner-operated shop based in Benson, NC. Water heaters and pipe repairs are the specialties it names.
Scope of work at Imperial Plumbing Solutions
The company states that it takes residential and commercial jobs in Harnett, Wake and Johnston counties, and across the Triangle. It names water heaters, pipe repairs and the plumbing systems common to its area as its core work. Homes in Benson have a median year built of 1988, per the American Community Survey (2024).
Google classes the business as a plumber. It also uses the categories gasfitter, drainage service and hot water system supplier. Those are Google's labels. For a referral, the work the company names itself is the safer guide.
The company also reports upfront pricing and plain communication as part of how it works. A referring plumber can read that as a shop that quotes before it starts.
What reviewers say about Imperial Plumbing Solutions
The twelve reviews on the page are all five stars.
Water heater work comes up most often. Reviewers describe a replacement, a tankless unit service and a heat tank project. One of them also had a venting problem fixed during the same visit. Another reviewer mentions a smart water meter install.
Many reviewers call Dylan knowledgeable and professional. Several say he answers quickly and gets the job done promptly. Two mention reasonable prices. Others describe him as honest and straightforward, and one says he listened closely to the symptoms before starting.
Refer water heater, vent and pipe repair work to Imperial Plumbing Solutions in Benson, where Dylan Reid is the owner and the plumber.